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Construction Contractors Improve Efficiency
With .NET-Based Mobile Solution

M J Gleeson needed an on-site work-efficiency assessment tool to help the company gain real-time awareness of the productivity of its contractors and other resources. The construction contractor has successfully completed a preliminary field trial of COMPASS-IP. This solution, based on the Microsoft .NET Compact Framework, was built especially for the construction industry and is helping Gleeson measure work activity against industry norms to identify sources of waste and respond swiftly to inefficiencies.

Mobile Workforce Challenge

M J Gleeson is one of the UK's major general building and engineering contractors and the leading contractor in the UK water industry. It has long-term partnering contracts with most of the country’s water authorities.

The contractor is always at the forefront of new initiatives in the construction and property industries, such as those relating to partnering and quality. It was recently included in the FTSE's socially responsible investment index series, FTSE4Good, for its commitment to corporate responsibility. In The Sunday Times 100 Best Companies to Work For list, Gleeson was ranked number one employer in the construction industry.

Gleeson’s work for water authorities includes designing, constructing and commissioning multi-million pound water and waste water treatment works, pumping stations and service reservoirs. In late 2002, Gleeson was contracted by the Caldervale Waste Water Treatment Works (WWTW) – a division of the UK’s Yorkshire Water Authority – to carry out essential refurbishment work on one of the Works’ digesters.

As a leader in its field, Gleeson is always looking for new ways to increase productivity and improve the efficiency of its workforce and processes. The Caldervale WWTW project was an ideal opportunity for the company’s managers to trial a new, on-site work activity assessment tool.

Gleeson wanted to demonstrate to Yorkshire Water Authority that, despite their long-term relationship, it was not standing still but instead constantly looking for new ways to become more efficient. The company knew that construction sites can be up to 40 per cent inefficient, and needed a solution that would help managers locate these inefficiencies and reduce them.

Mobile Working Solution

Over a four-month period, Gleeson trialled COMPASS-IP, a handheld solution that has been built specifically for the construction, utility and maintenance sectors by longtime Microsoft Partner, Information Systems Associates Ltd.

COMPASS-IP is an end-to-end Microsoft® .NET solution, built using a beta version of Microsoft’s Compact Framework for the .NET environment. It measures and records work activity levels on site on a handheld computer or Pocket PC.

Data, including the number of workers on site, which workers are idle and which are adding value, is inputted easily into standard reports on the device. And since data is captured in real time, errors are kept to a minimum.

The site data is then gathered through a Microsoft Visual C#™ client application and exported securely back to a central Microsoft SQL Server™ 2000 database, via Microsoft SQL CE2 and Microsoft Active Synch.

COMPASS-IP comes with seven standard reports, which can be viewed via the Navigator-based COMPASS-IP Web site. Alternatively, users can easily create customised reports to extract the exact information they need from the database. Reports are exported from the database to the Web site using Microsoft ASP.NET.

Thus the information stored in the SQL database can be viewed by all relevant parties, and assessed according to industry standards and project key performance indicators (KPIs).

Benefits

  • Time/Cost Savings and Productivity Gains
    COMPASS-IP gave Gleeson insight into the productivity of its Caldervale labour force, both direct and subcontracted.
    The company was able to observe three different work teams on an hourly basis across the trial. It found that the majority of the inefficiencies that emerged were due to employee absence from the workplace – for instance, subcontractors being pulled off site to do other jobs, or simply not turning up to work at all.
    The company was able to address these issues swiftly, before too much time and money was wasted. At the same time it was able to elicit better productivity levels from its employers and resources, without the requirement of any additional outlay.
    Gleeson has managed to reduce the inefficiencies of its construction sites by up to 80 per cent. The main saving has been labour time, and was possible because managers were able to access accurate reports and swiftly analyse where procedures could be improved
  • Supply Chain Efficiency
    COMPASS-IP enabled Gleeson’s management staff to focus on production times for the whole life cycle of the project in terms of man hours, outputs and production plans. In particular, Donna Rady, Project Manager, Gleeson, says: “COMPASS-IP highlighted the inefficiency of specialist contractors travelling long distances to the workplace – and it easily quantified the inefficiency.”
    The solution also allowed Gleeson to view cumulative resource graphs, which were monitored throughout the trial. Gleeson found that it was far easier to get to this level of data using COMPASS-IP than by using more complicated planning packages.
    The degree of visibility afforded by COMPASS-IP meant the construction company could make important changes to its integrated supply chain, delivering a more streamlined, efficient, workflow.
  • Improved Management Reporting
    The COMPASS-IP site enabled trained Gleeson managers to assess their data against key performance indicators (KPIs) for the project, and against industry norms. Managers could then swiftly establish work efficiency patterns and identify causes of waste. Crucially, where under-performance was recorded, rapid corrective action could be taken.
  • Robust Environment
    Due to the extreme reliability of the .NET Framework development environment, the COMPASS-IP application has no uptime issues. It is always available for Gleeson to use on site, in real time, as it needs to.
  • Speed to Market
    For Information Systems, the benefit of developing COMPASS-IP on the Microsoft .NET Framework was clear. No other technology would have enabled the solution provider to create the new application and get it to market so quickly.
    Development of COMPASS-IP for the Pocket PC took only four weeks, and one man year, of effort. This was made possible by the use of shared code in the integrated environment of the application’s backend database and its Web site – whereas previous tools would have doubled or tripled development time.
 
 
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